| |
| 1.
Contract |
| By
submitting your order you are offering to buy the goods
and service by allowing us to use your personal details
for supply of the goods, including passing your details
on to the couriers. We are not obliged to supply goods
until we confirm your order by e-mail or telephone. |
| |
| 2.
Delivery charges |
| For
order value under £2500.00 delivery charges as per
cart will apply. For order value over £2500.00 the
delivery to any part of the world is free. Shipment charges
can be different for countries we don’t have any
courier services. |
| |
| 3.
7-day money back guarantee |
| If
you are not satisfied with the purchase of your goods,
please return within 7 days in original condition and
packing. A full refund excluding the delivery charge will
be given. |
| |
| 4.
Faulty and damaged goods |
| The
goods should be returned to Returns Department after the
inspection by a member of staff the decision will be made
to replace or refund, as appropriate. |
| |
| 5.
Payment |
| Payment
can be made by major credit cards i.e. Visa, master card,
switch, delta or by cheque in Pound Sterling or equivalent
currency. You do not own the goods until we receive payment
in full. |
| |
| 6.
Refunds |
| Any
refund arising in the event of a dispute or cancellation
will be refunded within 10 working days. |
| |
| 7.
Complaints |
| If
you wish to make a complaint, please e-mail or fax us
and we will respond to the complaint within 7 working
days. |
| |
| 8.
Trade marks |
| Trade
marks and names are of their respective holders. |
| |
| 9.
Delivery |
| Goods
will normally be dispatched within 7 working days. If
the goods are not in stock we will try to dispatch within
14 working days. In the event of the dispatch taking more
than 14 days we will be in touch with you to make arrangements
for alternative goods, agreed delivery time, or refunding
the money. In normal circumstances the goods should arrive
with you within 7-21 days. |
| |
| 10.
Prices |
| All
prices and offers are subject to change without prior
notice. E&OE. |
